Protect Plus logo

Introducing Protect Plus

If you are looking for an all-in-one solution to your computing needs, then look no further.

Protect Plus is the new monthly membership to compliment a range of services already on offer at PC Clinic.

Online Backup | Internet Security | Tune Up | Discounts

Online Backup - Why take the Risk?

What would you do if you lost all your photographs?  Those precious digital memories gone forever…

All our plans include Online Backup, with prices starting from £4.99 /month – Why take the risk?

Get Protected Now

Internet Security - Keeping Everyone Safe

With so many nasties out there, can you afford to leave your web browsing to chance?

Full Internet Security included in selected packages.

How we can help

Annual Tune Up - Running slow again

As part of our Platinum deal, you get an annual tune up included.

Get your system running faster in no time at all.

Get Tuned Up

Online Backup

These days we tend to forget just how important our digital photos are, so much so that we know we should be backing them up, but we rarely do.  There are many online cloud solutions on the market, but none of them give you UNLIMITED storage!

Internet Security

With such a daunting world out there in cyberspace, you need to ensure that you are protected against the nasties of the internet world.  Viruses, Spyware and Hackers…. to do this you need Internet Security software to prevent these nasty programs getting onto your system.

Annual Tune Up

Computers and Laptop’s are very much like motor vehicles, they need some TLC once in a while.  Much like a vehicle MOT, we can conduct a health check and perform a tune up on your system, to assist it in smooth operation.
Almost the same as a vehicle MOT!

BriefCase

Briefcase is a personal storage space for your files – and it comes with 512GB of cloud storage! It’s synced between all of your PCs & Macs, and is accessible from anywhere online or on your mobile.

Priority Discounted Repairs

If you are one of our Platinum Protect Plus members, then we also offer a Priority Repair Service, where if for any reason your system develops a fault, we will move you to the front of the queue and proceed with your repair.  In addition, you will receive a 10% discount off our standard repair costs too!

Silver

Backup Solution
£4.99/month
  • Unlimited Online Backup
  • BriefCase Sharing
  • Internet Security
  • Annual Tune Up
  • Discounted Repairs
  • Priority Service
Join Up

Silver Plus

Backup with BriefCase
£7.49/month
  • Unlimited Online Backup
  • BriefCase Sharing
  • Internet Security
  • Annual Tune Up
  • Discounted Repairs
  • Priority Service
Join Up

Gold

Complete Safety
£6.99/month
  • Unlimited Online Backup
  • BriefCase Sharing
  • Internet Security
  • Annual Tune Up
  • Discounted Repairs
  • Priority Service
Join Up
Protect Plus

All plans are for a minimum duration of 12 months and payable by Direct Debit via our online merchant provider, GoCardless.

They include UNLIMITED online backup for 1 system, and where specified, include 512GB of BriefCase Unlimited Sync Storage.  Special deals available for multiple system protection, please ask.

As our Internet Security providers do not currently offer solutions for Mac OS, we can only offer our Silver or Silver Plus plans to Mac users.  For a custom Platinum Protection without Internet Security, we can offer Mac Plus for £8.99/month

Tune Up Service redeemable directly in-store.  Does not apply to call outs or collect & return services.

Online Backup:

 

  • Completely hassle free – monitors files as you work
  • Unlimited storage – we’ll back them all up
  • Extremely easy to use and install
  • Keeps up to 30 versions of any file
  • Easily restore files using our restore software
  • Keeps copies of deleted files
  • 100% safe and secure
  • Access it all with free apps and via the web
  • Simple yet powerful software for Windows and Macs

Internet Security:

Why should you choose BullGuard Internet Security packages with Protect Plus?

  • Protection against Viruses, Trojans and Malware in REAL TIME
  • Advanced Firewall to prevent unauthorised intrusions to your system
  • 24/7 Automatic Updating, to make sure you are protected against new viruses
  • Identity protection keeping your private information safe
  • Spam-filtering reducing unwanted emails and scammers
  • Online safeguarding, ensuring links are safe giving you worry free browsing
  • Parental controls, protect youngsters without the worry (only on BullGuard)
  • No more slow computer – both products are designed to run smoothly on your system

Please click on the image below for more information about features on offer from BullGuard.  This Internet Security packages are included with our Platinum Protect Plus deal.

bullguard

BriefCase Sync:

 

  • A new online drive that you can access anywhere
  • Access files from any web browser on any computer
  • Browse files from the iPhone, iPad or Android
  • A massive 512GB of shared storage
  • Share files with friends and family with one click
  • Super fast, unlimited transfers
  • Software for PC and Mac for complete syncing
What Happens Next

Once we have received confirmation from our Direct Debit provider, we will create your account, and where applicable, register you with the appropriate service providers.

Please ensure you give us your correct email address so that we can get in touch to confirm your details.  Please allow up to 5 working days for this to be completed.

Terms & Conditions

TERMS & CONDITIONS:

As with all packages like ours, there has to be some terms and conditions.  We don’t like to bore people, so we keep it brief…

Our packages are payable by Monthly Direct Debit through our online provider, GoCardless.com – a safe secure way to pay online.
The minimum contract term is 12 months.  If for any reason you require to terminate your plan, please contact us.  At such stage, we may have to terminate some of your services, and also make an additional charge to cover any costs.  The same also applies if your Direct Debit is cancelled  – this does not mean your membership to Protect Plus is cancelled.  You must notify us first else additional charges may apply.

Renewals are not automatic.  Unless we receive prior notification that you wish to continue your subscription, your services will be put on hold.
We reserve the right to change or amend the nature of the services offered.  Should this happen, you will be notified as soon as possible to ensure no interruption in service.

Although the cloud backup is a perfect, simple and hassle free solution, here at PC Clinic, we still advise you make additional backups to another medium for additional peace of mind.

Internet Security and Backup Services are third party solutions – As such, PC Clinic Technologies Ltd are not liable for any issues that may arise due to their use or misuse.

Help & Installation Guide

So, you’ve subscribed to Protect Plus by PC Clinic.  What happens next?  By simply following this brief guide, we will help you get on your way to becoming fully protected.

For those who are confident of their abilities to use a computer, you can follow our quick tutorial which follows.  For those of you who prefer a more detailed, step by step approach, please read the additional pointers below.

 

QUICK GUIDE:

Installing your Online Backup

  1. Visit our backup partner, Livedrive here, and login with the details we have emailed you (you can change your password from within your Livedrive account settings should you wish).
  2. Once logged in, you will be directed to your personal portal.  From here you can download the program from the choices on the right (Windows or Mac).
  3. Once downloaded, install the program and follow the instructions.  Entering your username (email address) and password (supplied by Livedrive) in the boxes when asked.
  4. You will then be asked what you wish to backup.  Tick the appropriate boxes (we recommend all as there is no limit to your backup size), and if you need to, you can add additional folders from your local drive to back those up by clicking on the button.
  5. That’s it!  Was you expecting more?  Now Livedrive is installed, you can open it from your taskbar/start menu if you are a Windows user, or via Applications if you’re using a Mac.  From here you can see your backup progress and view other account settings.

 

Installing your new Internet Security software (windows users only)

  1. Uninstall any existing AntiVirus or Internet Security software that you may have, even if your subscription contains a version of the software that you already use.  It is best to download and install the latest versions.  For help on uninstalling, see additional guide below.
  2. For a Bullguard licence key, visit here.  If for any reason these links do not work, please contact us.  Unfortunately the way Bullguard conduct their website and downloads is beyond our control.
  3. Once downloaded, you will be guided through the self setup of the software.  It is advisable when prompted, to create an online account for your software.  This stores your product licence key along with your email address, so if you ever loose the key, you can retrieve it.  This is a required element of Bullguard.
  4. Upon nearing the end of the installation, you will be prompted to reboot your computer to finish.  Please ensure that this is done, as until this point, your Internet Security may not be fully functional.
  5. When you open the Bullguard program, you will see your email shown in the lower left corner.  Click on this and it will open your personal Bullguard account page – you will need to login with the details you supplied to Bullguard.  On the main account page, scroll down and you will see a section “Activate Your Licence”.  In this box, please enter the key supplied by PC Clinic from your email and click the Activate button.  This will update your expiry date shown above in your account – you may need to refresh the page for it to update.
  6. That’s it!  Was you expecting more?  Now your Internet Security software is installed, you can access it from the start menu, desktop or taskbar.  This will show your current protection and highlight any issues that you might have with your system.  We do recommend running regular scans in addition to the realtime protection.  Both products will prompt you after installing to run an initial scan.  Please do this, to ensure your system is protected fully as you may already have some nasties present which require attention.

 

Annual Tune Up Service

If you have subscribed to our Platinum Package or Mac Plus Package, then you are entitled to one tune up health check per year.  This requires you to bring your system into our store so that one of our Technicians can run a series of tools/utilities on your system to help improve it’s responsiveness, speed and efficiency.  We will also check it over for any defects, problems or see if there are any ways to upgrade it.

 

Priority Discounted Repairs

Need we say much more.  If you have a problem, you are more than welcome to bring it in to our store at your earliest convenience.  Will will move you to the front of the queue, so we can get working on it immediately.  Any labour charges will be discounted, and should parts be required you will receive an additional discount on these too.

 

 

ADDITIONAL TIPS:

If your not sure how to uninstall your old security software then please follow one of the steps below, depending on what version of Windows you are using.

 

Windows XP Users (no longer supported):

  1. Click Start, click Control Panel, and then double-click Add or Remove Programs.
  2. In the Currently installed programs box, click the program that you want to remove, and then click Remove.
  3. If you are prompted to confirm the removal of the program, click Yes.

 

Windows Vista & 7 Users:

  1. Open Programs and Features by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
  2. Select a program, and then click Uninstall. Some programs include the option to change or repair the program in addition to uninstalling it, but many simply offer the option to uninstall. To change a program, click Change or Repair. Administrator permission required If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

 

Windows 8, 8.1, 10 Users:

  1. Right click the lower left corner and choose Programs and Features from the list.
  2. Follow the above guidelines for Windows Vista & 7 Users

 

If you experience any problems with any aspect of our Protect Plus service, please contact us for assistance.

Contact Us

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Protect Plus

Copyright © 2014 by PC Clinic Technologies Limited.  We cover all surrounding areas of Leicestershire, Derbyshire, & Staffordshire.  Protect Plus is a National service product and there’s no restriction on locality for use.

Online Backup | Internet Security | Discounted Repairs | Priority Service | All-In-One Solutions